Return Policy
Return & Refund Policy
1. Easy Returns
We want you to feel confident shopping with us. If your order arrives damaged, defective, or incorrect, please contact us within 72 hours of delivery and we’ll arrange a replacement or refund.
2. Eligibility
- Items must be unused and in original condition/packaging.
- Returns are accepted within 30 days of delivery (except for final-sale or custom items).
- Proof of purchase (order number or receipt) is required.
3. Return Process
- Contact our support team with your order details and photos (if applicable).
- We’ll provide return instructions and shipping details.
- Once your return is received and inspected, we’ll notify you and process your refund or exchange.
4. Refunds
- Refunds are issued to your original payment method.
- Please allow 5–10 business days after approval for funds to appear in your account.
5. Non-Returnable Items
For safety and hygiene reasons, certain items may not be eligible for return (e.g., clearance items, gift cards, or customized products).
6. Shipping Costs
- If the return is due to a defective or incorrect item, we’ll cover return shipping.
- For other returns (e.g., change of mind), return shipping costs are the buyer’s responsibility.
7. Need Help?
We’re here to help! If you have any questions, reach out anytime and our support team will make sure your issue is resolved as smoothly as possible.
